Pricing
Clear AI receptionist pricing. No contract.
Every plan includes English, Spanish and Vietnamese, urgent-call routing, and the same privacy safeguards (with a BAA signed before go-live for healthcare offices). Prices are per office location.
After-Hours
For offices that mostly miss calls at night, at lunch and on busy afternoons.
$297/month
- After-hours, lunch and overflow calls
- Answers to your office's common questions
- General billing questions, and insurance plan questions if you take insurance
- Booking requests your team confirms
- Missed-call text-back
- Urgent-call routing to your on-call person
- English, Spanish and Vietnamese
- Morning call summary
- 600 minutes included
Booking
For offices that want new customers booked on the spot, any time of day.
$497/month
- Everything in After-Hours
- Books, reschedules and cancels straight into your schedule
- New-customer intake: contact details, reason for the call, preferred times, and insurance details for your team to verify (if you take insurance)
- 1,000 minutes included
Full Desk
For busy offices that also want help keeping the schedule full.
$797/month
- Everything in Booking
- Appointment confirmations
- Recall and follow-up reminders to customers who opted in
- 2,000 minutes included
Complete Front Desk
For offices that want check-in, forms, insurance checks and billing handled too.
$1,197/month
- Everything in Full Desk
- Customer check-in: text-ahead digital check-in, plus an optional lobby tablet kiosk (hardware billed at cost)
- Digital intake forms with insurance card and ID capture
- Automatic insurance eligibility checks before appointments (for offices that take insurance)
- Billing help: balance questions, text-to-pay statements through secure payment links, and payment plans; disputes go to your staff
- Setup: $1,000 one time ($500 for founding offices)
Setup time depends on your scheduling software.
Get startedSetup for After-Hours, Booking and Full Desk: $500 one time (waived for founding offices). Complete Front Desk setup: $1,000 one time ($500 for founding offices). Extra minutes: $0.35 each. Month to month; cancel any time. Prices don't include sales tax, if any applies.
Complete Front Desk fair use: includes 2,000 AI call minutes and about 500 automated insurance eligibility checks per month. Setup usually takes 2–4 weeks while we connect it to your office software. Setup time depends on your scheduling software. It also depends on approval of business texting registration. Payments always go through secure hosted payment links or card readers, with your office as the merchant. The assistant never takes card numbers by voice.
Add-on
Add it to any AI receptionist plan, including After-Hours.
Agent-Ready Front Desk
For offices that want AI assistants and AI search to get clear, approved answers about them.
$199/month
- Adds to any AI receptionist plan, including After-Hours
- Approved answers for AI assistants that call on someone's behalf
- A check of your public business listings
- Help getting bookable in AI search, where your scheduling software supports it
- A short monthly report on calls from AI assistants
- Setup: $750 one time
Early-access pricing, locked for offices that join during early access. Per office location. Month to month; cancel the add-on any time, separately from your plan. Calls from AI assistants count toward your plan's included minutes, like any other call. Not part of the 14-day pilot. Prices don't include sales tax.
Compare plans
Every plan is month to month and priced per office location.
| Feature | After-Hours | Booking | Full Desk | Complete Front Desk |
|---|---|---|---|---|
| Monthly price (per location) | $297 | $497 | $797 | $1,197 |
| One-time setup | $500 (waived for founding offices) | $500 (waived for founding offices) | $500 (waived for founding offices) | $1,000 ($500 for founding offices) |
| Typical setup time | About a week | About a week | About a week | 2–4 weeks Setup time depends on your scheduling software. |
| AI call minutes included | 600 | 1,000 | 2,000 | 2,000 |
| After-hours, lunch and overflow calls | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| English, Spanish and Vietnamese | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Urgent-call routing and morning summary | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Missed-call text-back | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Insurance plan and general billing questions | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Booking requests your team confirms | ✓ Included | ✓ Included | ✓ Included | ✓ Included |
| Live booking into your schedule | – Not included | ✓ Included | ✓ Included | ✓ Included |
| New-customer intake | – Not included | ✓ Included | ✓ Included | ✓ Included |
| Confirmations and reminders (opted-in customers) | – Not included | – Not included | ✓ Included | ✓ Included |
| Text-ahead check-in; optional lobby kiosk | – Not included | – Not included | – Not included | ✓ Included |
| Digital intake forms with insurance card and ID capture | – Not included | – Not included | – Not included | ✓ Included |
| Automatic insurance eligibility checks | – Not included | – Not included | – Not included | ✓ About 500/month (fair use) |
| Balance questions, text-to-pay links and payment plans | – Not included | – Not included | – Not included | ✓ Included |
Founding offices
Free 14-day after-hours pilot
We're inviting a small group of offices and service businesses, in any US state, to try Valley Front Desk first.
Ask about a founding spot- 14 days of after-hours coverage, free, no card needed
- $500 setup fee waived (Complete Front Desk setup reduced to $500)
- Your founding price locked for 12 months
- A direct line to the person who set you up
Your numbers
What are missed calls worth to your business?
Put in your own estimates. The starting values are example inputs only, not data about your office. A missed call isn't always a lost customer, so the "would have booked" field lets you be as conservative as you like.
New customers who might have booked, per month
8.1First-year value of those customers
$4,875Formula: missed calls per week × % new customers × % who would have booked × customer value, then × 52 ÷ 12 for a month. An estimate from your own numbers, not a promise of results.
Pricing questions
What counts as a minute?
Minutes are the time the assistant spends on calls for your office. Each plan includes a monthly allowance. If you go over, extra minutes are $0.35 each, and we'll let you know before that happens so you can switch plans if it makes sense.
Is there a contract?
No. Plans are month to month and you can cancel any time. Founding offices keep their founding price for 12 months as long as they stay subscribed.
What's the setup fee?
Setup is $500, one time, for After-Hours, Booking and Full Desk. It covers learning your office, writing and translating your playbook, testing, and go-live help. It's waived for founding offices. Complete Front Desk setup is $1,000 ($500 for founding offices), because it also connects check-in, forms, eligibility checks and payments to your office software.
What does Complete Front Desk add?
Everything in Full Desk, plus text-ahead check-in and an optional lobby tablet kiosk (hardware billed at cost), digital intake forms with insurance card and ID capture, automatic insurance eligibility checks before appointments for offices that take insurance, and billing help: balance questions, text-to-pay statements through secure payment links, and payment plans. Billing disputes always go to your staff. Setup takes 2–4 weeks. Setup time depends on your scheduling software. It also depends on how quickly business texting registration is approved.
Does the assistant take card payments over the phone?
No. It never takes card numbers by voice. On Complete Front Desk, payments go through secure hosted payment links or card readers, with your office as the merchant, so card details never pass through the call.
How does the free pilot work?
Founding offices get 14 days of after-hours coverage free. We set it up, you watch the calls and summaries, and at the end you decide whether to continue. No card is needed to start the pilot.
Can we start with after-hours only?
Yes. That's where most offices start. You can move to Booking, Full Desk or Complete Front Desk any time.
Which scheduling software works with the Booking plan?
Live booking works through a secure, BAA-covered connection to the scheduling or practice software you use, where a supported connection exists. We confirm your exact system and version before you choose the plan. Until it's connected, booking requests go to your team to confirm.
Do we need new phones?
No. You keep your number and your phones and simply forward the calls you want us to take.
Are texts included?
One missed-call text-back per caller is included. Confirmations and reminders are part of Full Desk and up, and only go to customers who agreed to be contacted.
Not sure which plan fits?
Tell us roughly how many calls you get and when they come in. We'll suggest the smallest plan that covers you.